How TMCs can unlock the value of NDC

Paige Blunt is a veteran of the travel industry. After over 20 years at American Airlines, Paige joined the ARC team. Throughout her 8+ year career at ARC, she has worn many hats. Paige started as an industry relationship manager and has transitioned to a Sr. Manager for Direct Connect and ONE Order. Her focus is now on working with airlines to support their modern retailing strategies with an emphasis on minimal friction for agency partners while transitioning to new delivery methods. Paige also leads the NDC Advancement Working Group, which focuses on normalizing some non-competitive business processes within the NDC environment to increase NDC adoption.

In her free time, Paige enjoys a good game of pickleball and traveling to cool new places. 

Jason is a longtime agency professional, having led revenue generation and preferred supplier initiatives at local, regional, and national agencies and TMC's since the 1990's. His efforts have focused on customer value creation for complex international accounts, automating commission processes, and market-share shifts. He is currently leading DT's NDC initiatives. Jason sits on industry leadership committees with ARC, a GDS, and multiple major US airlines.

Mark Kosikowski is currently the Senior Manager for distribution channel partners at Air Canada. He has held various positions in product and project management in industries ranging from airlines to software development and banking. He currently has the responsibility of representing Air Canada to travel agencies, corporate clients and technology vendors. He provides solutions to Air Canada’s partners and customers and is tasked with bringing to life and deliver the global enterprise distribution strategy, creating a memorable, seamless, friction-free experience for Air Canada’s customers in the indirect channel.

Erika is the President of World Travel Incorporated, a travel management company specializing in small and medium corporate travel, as well as specialized VIP leisure trips. Her role is to lead the company’s journey of governance transformation and digitization for the next era of travel management.   

With more than 20 years of experience in the travel and technology industries, Erika has been described as visionary and innovative. She has successfully led commercial teams through transformation and crisis management while driving revenue growth and global expansion.