Capitalizing on NDC through personalization
NDC is here. Now what? How can airlines maximize revenue through this channel? One important way will be through personalization – targeting customers with customized and relevant offers that appeal to their individual needs. Hear what personalized offers could look like, and how airlines can bring them to life.
Kunal
Shah
Kunal is the leader of ZS B2B GTM and Travel & Hospitality practice areas, where he supports clients across industries in commercial strategy and transformation engagements.
With Kunal’s over 20 years of consulting and industry experience, he has engaged with travel and hospitality clients in North America, Europe and Asia Pacific across a variety of commercial topics. While at ZS, Kunal has helped travel companies enhance their sales, revenue management, B2B marketing offerings and organizations, optimize and deploy their segment and channel strategy, and drive commercial effectiveness, which has resulted in significant and tangible margin improvement for them. Kunal is also closely engaged with the broader travel industry and is a contributor to Forbes’ Aviation section.
We connect airlines and travel agencies, giving them the freedom to implement distribution strategies that best suit their needs.
