Sustainability speaks: How standards can clarify the message

Sarah spearheads the development of new products and services with a focus on the distribution and financial services space. As part of her role, she leads the development and implementation of ARC’s ONE Order strategy. Sarah draws upon her extensive background at United Airlines, where she honed her skills across various commercial functions including loyalty, distribution, and customer experience. She combines her strategic acumen with a passion for innovation to drive transformative change in the airline industry. Sarah is a Double Hoo with both a BA in Foreign Affairs and an MBA from the University of Virgina.  

Sophie focuses on business strategy formulation and execution for ATPCO products and partnerships to accelerate innovation and value generation.

Ron Glickman has an extensive background in the aviation and travel technology industries, spanning over 20 years. He started his career in the airline industry at EL AL Israel Airlines, before going on to successfully scale Etihad Airways’ global corporate sales channel to record results. After this achievement, he launched the North America operations of Air Italy (formerly Meridiana) and led its sales and distribution strategy across the region. 

In 2021, Ron brought his area expertise to the technology sector with PSNGR1, where he was part of the team that won Business Travel News Innovate People’s Choice Award. Following the acquisition of PSNGR1 by Snowfall, he currently is involved in architecting modern multimodal retailing solutions for its corporate, TMC, and OTA channels. 

Aaron leads sustainable aviation fuel (SAF) for International Airlines Group and its carriers in the United States, as well as emissions data strategy for customers. While in sustainability at United Airlines, he implemented the first customer emissions data in a US airline’s booking display, helped design the new IATA standard methodology for calculating customer emissions, created the world’s largest corporate customer SAF program, organized the first two airline flights to use 100% SAF, and successfully lobbied California to include SAF in its Low Carbon Fuel Standard.  

Aaron began working on aviation sustainability at Northwest Airlines in 2007 as part of the fuel efficiency team, and continued at post-merger Delta Air Lines, where he oversaw compliance with the EU ETS. He is a Washington, DC, native and has a private pilot license.