How to drive offer transparency using Routehappy data

Mrigya is a professional in the travel technology space, currently serving as the Head of NDC Integrations at Spotnana. With a passion for innovation and a track record of success, she has played a pivotal role in advancing Spotnana's capabilities in the ever-evolving travel industry. 

In her role, she leads the NDC team, where her focus is on revolutionizing the way Spotnana connects with airline partners. She successfully implemented Spotnana's first NDC connection, a milestone that has enhanced Spotnana platform's efficiency and connectivity, opening doors for multiple airlines. Her experience extends beyond mere integrations – she is passionate about translating complex technology into seamless and valuable solutions for their clients and partners. 

Hugh has been at Skyscanner for ten years and is responsible for forging strategic relationships with partners as well as engagement with the wider aviation industry. During his time at Skyscanner, Hugh has led several key business areas and global initiatives including the B2B business and forging relationships with the likes of Microsoft, Yahoo! and Secret Escapes. He was also deeply involved in shaping the commercial and partnership strategy emerging from the pandemic.  
 
Prior to joining Skyscanner, Hugh spent four years at the European low-cost airline, easyJet, where he looked after the commercial performance and market strategy for the airline across London, Scotland the Northeast of England, as well as the Middle East and Iceland. Hugh spent 13 years at UK airport operator, BAA, where he held several senior commercial roles. Hugh has a passion for travel, a unique insight into the entire travel ecosystem, and a deep understanding for how technology can help further enable the industry to better serve the traveler. 

Derric Hawkins brings close to two decades of experience in the aviation industry, all with Delta Air Lines. Being in various roles throughout his carrier, from frontline Baggage/Reservations customer service to Revenue Management pricing distribution/implementation, has afforded him a deep understanding of the end-to-end customer booking experience and of fare rule filing structures. 

During his time with Delta, Derric has helped to launch Delta’s Comfort Plus and Refundable branded fare products, implemented Delta’s Branded Fares and Routehappy merchandising strategy for third-party channels, and partnered with ATPCO to implement the Modern Airline Retailing Attributes. Throughout each phase of his career and project implementation, he has taken his frontline experience into consideration, having customers in mind and how the decisions made could positively or negatively impact the customer.

Derric is currently the Manager of Distribution Technology and is working on the Sales and Distribution Innovation team to transform how Delta sells and services products across all channels.

Justin Jovignot is the current Director of Commercial Strategy and Distribution for TAP Air Portugal, managing leisure and corporate segment, distribution, and commercial strategy. Justin is an aeronautical engineer and holds more than 13 years of experience in the aviation business. During his career he worked in France, UK, and Portugal and had several management roles within commercial. Outside his professional life, Justin has been an international swimmer and continues to swim for leisure.

Lisa has 15+ years of experience spanning technology and design projects. She joined ATPCO in 2018 as the Director of Sales Channel Retailing, focused on integrating Routehappy content into booking flows to enhance the flight shopping experience. Previously, she managed and led complex software as a service (SaaS) integrations for the Asian market for a travel tech startup. Lisa is a travel enthusiast and has visited 50 countries so far.