How industry collaboration creates resolution for offers and orders

Christopher Allison is the Offer & Order Management Product Director at PROS. Before joining PROS in 2022, he was the Director, NDC of Hahn Air Lines GmbH, where he delivered Offer & Order Management platforms for Hahn Air, with a scope including 300+ interline partnerships and 190+ points of sale. In 2015, he worked in one of the industry’s first NDC deployments with British Airways. Christopher has held leadership positions within IATA distribution standards since 2016 including as Chair of the IATA Orders group and Vice-Chair of the Future of Interline Group and was an elected board member on IATA’s Shop Order Board & Architecture and Technology Strategy Board.

Josephine Husson is a Senior Expert at Amadeus. She represents Amadeus at ATPCO Subscriber forums and ATPCO design team on a variety of topics including Fares, Rules, Branded Fares, Ancillary Services, Rich Content, Dynamic Pricing and NDC. She also represents Amadeus at IATA Pricing Automation Group (PAG) , Tax Governance Group (TGG) and Industry Coding Working group (UCWG) events.  With 12 years experience in this field, Josephine, in her current role, is designing the pricing solutions for the current environment and also contributing to the shift towards an Offer Management System solution. 

Sébastien has been working in the airline industry for over 22 years, for Spanair, Lufthansa, Swiss International Air Lines and Lufthansa Group.   He currently works in Lufthansa Group’s Revenue Management, Pricing & Offer Solutions department, and is responsible for Future of Offer conceptual development and solutions. He’s active in integrating airlines into the LHG’s revenue management ecosystem. 

Sébastien has in-depth expertise in airline pricing and revenue management, distribution, revenue accounting, reservation, ticketing and ground operations. He’s been a long-term active participant in ATPCO and IATA working groups and sees industry standards activities as crucial to enable airline Future of Offer and Automation improvement. Sébastien enjoys driving industry change and is currently serving as Chair of IATA’s Airline Product Management Working Group. 

David Smith, Director of ATPCO’s Distribute the Offer portfolio, has 30 years of experience working in the airline industry in the travel distribution ecosystem. With 10 years at a major European airline, and 20 years at ATPCO, he has experience in product management, finance, business process re-engineering, program management, contract management, data distribution, and standards creation and management. He also runs several council and design team communities within ATPCO’s industry-leading governance, and is a member of various related IATA communities.